Terms & Conditions


TERMS OF USAGE / SERVICE
Introduction
These Terms of Usage/Service ("Terms") govern your use of Talent Tap services ("Service," "Talent Tap," "we," or "us"). These terms apply to your use of Talent Tap's Application ("App") or Website ("Web") (collectively, the "Platform"). By accessing or using the Platform, you agree to these Terms in full. If you do not agree, you must not use the Service.

Our Services may use cookies. By using the Platform and agreeing to these Terms, you consent to our use of cookies in accordance with our Privacy Policy.

You must be at least 18 years old to use the Service. By using the Platform, you affirm that you are over 18 and capable of entering into a legally binding agreement.

Please note: These Terms contain a dispute resolution clause requiring arbitration. This clause affects your legal rights—please review it carefully.

License to Use
Talent Tap grants you a limited, non-exclusive, non-transferable license to use the Service solely for internal business purposes, as per your subscription plan or agreement with us. You may not reverse-engineer, decompile, or modify any part of the Service, or assist others in doing so.
All intellectual property rights in the Platform and its content (including but not limited to voice session data, transcripts, software, documentation, audio, and analytics) remain with Talent Tap or its licensors. You may not use content from the Platform for commercial purposes without express permission.

User Responsibilities and Content

You are responsible for any content you provide or contribute during AI-driven voice sessions. Talent Tap does not verify the accuracy or appropriateness of user-provided content. Any use or reliance on session content is at your own risk.

You acknowledge that AI voice sessions may be recorded for training, compliance, analysis, or service improvement purposes. By participating, you grant Talent Tap a perpetual, worldwide, royalty-free license to use such recordings and related data for internal development, research, analytics, or quality assurance, in accordance with applicable data protection laws.
You are solely responsible for your conduct on the Platform. Talent Tap is not liable for any action, omission, or violation of law committed by users.

Account Setup

To access the Service, you must register and provide accurate, current information. You must not use automated methods (bots/scripts) to create or access accounts.
You are responsible for safeguarding your login credentials and agree to notify us immediately of any unauthorized access. You may not use another user's account.

Fees and Payment

Talent Tap provides its services to customers on a Business-to-Business (B2B) basis. Access to the Service is governed by a commercial agreement or subscription plan between the customer organization and Talent Tap.

Invoicing and Payment Terms:

  • All fees for Talent Tap's services will be invoiced as per the terms outlined in the executed agreement or order form between the parties.

  • Payment is due within the agreed payment period from the date of invoice, unless otherwise specified in writing.

  • Late payments may be subject to interest charges or service suspension as specified in the agreement.

Taxes and Charges:

  • All fees are exclusive of applicable taxes, which will be charged as required by law.
  • The customer shall be responsible for any bank transfer or transaction charges unless otherwise agreed.

Renewal and Termination:

  • Subscriptions may renew automatically unless terminated per the notice period defined in the commercial agreement.
  • Termination of services before the end of the billing cycle does not entitle the customer to a pro-rata refund unless otherwise stated in writing.

Acceptable Use

You agree not to:
  • Use the Platform in any way that is unlawful or harmful.
  • Upload or transmit viruses, malware, or malicious code.
  • Conduct unauthorized data scraping or harvesting.
  • Use the Service to send spam or unsolicited messages.

Data Privacy and Security
Talent Tap complies with applicable data protection laws, including the Information Technology Act, 2000 (India), and adheres to best practices in handling sensitive data gathered during AI voice interactions. The Platform may be updated from time to time, and continued use constitutes acceptance of the revised Terms.

No Warranty
The Service is provided "as is" without warranty of any kind, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that the Service will be error-free or uninterrupted, nor that session content will be accurate, timely, or reliable.

Limitations of Liability
Talent Tap is not liable for:
  • Direct or indirect damages or losses.
  • Loss of business, revenue, data, or reputation.
  • Any harm arising from reliance on session data or third-party services.
These limitations apply even if Talent Tap has been advised of potential losses.

Indemnity
You agree to indemnify and hold harmless Talent Tap and its affiliates, employees, and agents from any claims, damages, or liabilities arising from your use of the Service or violation of these Terms.

Restricted Access and Account Suspension
We may restrict access or suspend accounts at our discretion for any breach of Terms, without liability or prior notice.

Modifications to Terms
We may update these Terms periodically. Continued use of the Service after such updates constitutes acceptance. Users are advised to review the Terms regularly.

Dispute Resolution
All disputes shall be resolved through arbitration. A sole arbitrator will be appointed by Talent Tap. The arbitration shall take place in Mumbai, India, and be governed by Indian law. Users agree to this jurisdiction and venue unconditionally.

Assignment

We may assign or transfer our rights under these Terms. You may not transfer your rights without prior written consent.

Severability
If any provision of these Terms is held to be unenforceable, the remaining provisions will remain in effect.

Entire Agreement
These Terms constitute the entire agreement between you and Talent Tap regarding the use of the Platform and supersede all prior agreements.

Contact Information
Talent Tap is a service offered by Intem Labs Private Limited.
For questions, contact: talenttap@intemlabs.com